Shipping Policy

Processing Time:

The time needed to process an order for shipping varies. Right now everything from start to finish is handled by me and me alone! Thank you for your patience as I do my best to get your products sent out in a timely manner. With that said, please allow 2-3 business day to prepare and process your order.

Shipping Times:

Typically 3-7 business days once your order has had a 2-3 day processing time. Once the package is scanned by the post office High Tide Candle and Co has no control over how long the package will take to arrive. We cannot guarantee a specific date for arrival but we do everything we can to make sure your product arrives in a timely manner.

High Tide Candle and Co is not liable or responsible for any delays, re-routes, or failed deliveries of your package.

If a product should go out of stock, you will receive an email with replacement or refund options.

If you need more help, please don't hesitate to contact us at hightidecandleandco@gmail.com